Bengaluru, Karnataka, India
Summary
Designing digital experiences in the health-tech insurance domain, focusing especially on critical moments like claims. Instrumental in building trust through product design and improving complex flows.
Highlights
Key contributor in designing improved claims flow, emphasizing trust during stressful user experiences, coinciding with Plum’s Series B milestone ([in.linkedin.com](https://in.linkedin.com/in/noirritchaki?utm_source=openai)).
Developed ‘Penny Drop’ real-time bank verification for claims, reducing friction in document submissions and improving user success rates ([in.linkedin.com](https://in.linkedin.com/in/noirritchaki?utm_source=openai)).
Led design of Enhanced Network Hospital Search feature with auto location detection for quicker access to cashless care ([in.linkedin.com](https://in.linkedin.com/in/noirritchaki?utm_source=openai)).
Communicated product design initiatives internally and externally via LinkedIn, reinforcing Plum’s mission and user-centric approach ([in.linkedin.com](https://in.linkedin.com/in/noirritchaki?utm_source=openai)).